Frequently Asked Questions

Aceloro builds websites, AI chatbots, and business automations for local and trades businesses. Everything is done for you — from design and development to launch and ongoing management.

We work with businesses, tradespeople, and service-based companies who want a professional digital presence without the hassle of managing it themselves. If you run a business and want more leads online, we can help.

From kickoff to launch, most projects go live within 14 days. We handle everything so there is no technical burden on your team. Contact us to get started.

Not at all. We handle the entire process — design, development, setup, and launch. You just tell us about your business and we take care of the rest.

We offer three plans with no setup fee or downpayment: Starter (website only), Pro (website + AI chatbot), and Enterprise (custom system) with custom pricing. All plans include strategy, implementation, and ongoing support with no hidden fees. You can start immediately — no downpayment required. View our pricing plans.

The monthly fee covers hosting, maintenance, updates, support, and ongoing management of your website and any AI chatbot or automations included in your plan.

Yes. You can upgrade from Starter to Pro or Enterprise at any time. We will handle the transition and set up any additional features for you. Compare plan features.

Yes. We set up your custom domain (e.g. yourbusiness.com) as part of the build. Domain purchase is not included in the plan cost, but we guide you through the process or handle it on your behalf.

Absolutely. Every website we build is designed mobile-first and tested across devices to ensure it looks and works great on phones, tablets, and desktops.

Yes. All plans include ongoing support. You can request content updates, design tweaks, and improvements at any time. Enterprise plans include unlimited revisions.

The chatbot is trained on your business information and embedded on your website. It answers customer questions 24/7 — about your services, pricing, hours, and more — so you never miss an inquiry, even outside business hours.

Yes. Pro and Enterprise plans include unlimited chatbot retraining. Whenever your services, pricing, or information changes, we update the chatbot to match.

Yes. We train the chatbot on your actual business details, tone, and frequently asked questions so it represents your brand accurately.

Pro plan includes: professional business email (yourname@yourbusiness.com), Google Business Profile creation, optional social media creation, advanced SEO optimization, and monthly website performance reports. Enterprise adds: custom automation system, dedicated account manager, monthly strategy session, unlimited revisions, priority build queue, managed Google Business Profile, managed ad campaigns, custom CRM integrations, and a staff training session.

Starter plans include email support. Pro plans include priority support. Enterprise plans include a dedicated account manager and direct line to the founder. Get in touch with our team.

Yes. Aceloro is a fully managed service. We handle hosting, updates, security, and ongoing improvements so you can focus on running your business.

We monitor your site and systems continuously. If something goes wrong, we fix it — usually before you even notice. You can also check our status page at status.aceloro.com for real-time updates.