Legal

Terms & Conditions

Last updated: February 12, 2026

These Terms of Service govern your access to and use of Aceloro Solutions Inc. and its services.

1. Acceptance of Terms

By accessing this website or engaging our services, you agree to be bound by these Terms of Service and applicable laws of the Republic of the Philippines.

2. Description of Services

We provide automation setup, workflow design, AI integrations, and ongoing system management services. We do not sell software ownership or platform licenses unless explicitly stated in writing.

3. Service Scope and Customization

Services are customized based on the selected plan or written agreement. Deliverables may vary depending on client requirements, system compatibility, and third-party platform limitations.

4. Setup Fees

Setup fees cover system design, configuration, testing, and deployment. Setup fees are non-refundable once implementation work has commenced.

5. Ongoing Monthly Services

Monthly fees cover monitoring, maintenance, performance optimization, and support. Services may be suspended for unpaid balances.

6. Payments and Billing

Payments are due prior to service commencement unless otherwise agreed. Monthly services are billed in advance. Late payments may result in service suspension or termination.

7. Refund Policy

Setup fees are non-refundable once work has begun. Monthly services may be canceled before the next billing cycle. Refunds, if any, are at our sole discretion unless otherwise required by law.

8. Client Responsibilities

Clients must provide accurate information, necessary credentials, and timely communication. We are not responsible for delays caused by incomplete access, revoked permissions, or inaccurate information.

9. Third-Party Platforms

Our services may integrate with third-party platforms, APIs, hosting providers, and payment processors. We are not responsible for outages, pricing changes, data loss, policy updates, or limitations imposed by such third-party providers.

10. Data Protection and Privacy

Client data remains the property of the client. We implement reasonable technical and administrative safeguards consistent with the Philippine Data Privacy Act. We do not sell client data.

11. Intellectual Property

All website content, branding, proprietary methodologies, and internal system frameworks remain our intellectual property. Clients retain ownership of their own business data and materials.

12. Limitation of Liability

To the maximum extent permitted by Philippine law, we shall not be liable for indirect, incidental, special, or consequential damages. Our total liability shall not exceed the total amount paid by the client for the specific service giving rise to the claim.

13. Termination of Services

We reserve the right to suspend or terminate services for violations of these Terms, unlawful activity, non-payment, or misuse of systems.

14. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the Republic of the Philippines. Any disputes shall be resolved in the appropriate courts of competent jurisdiction within the Philippines.

15. Changes to Terms

We may update these Terms at any time. Continued use of our services after such updates constitutes acceptance of the revised Terms.

16. Contact

For legal or service-related concerns, please contact: support@aceloro.com